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Vehicle needs in one package

Standard inclusions like servicing, maintenance, and 24/7 breakdown cover.

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Vehicle needs in one package

Standard inclusions like servicing, maintenance, and 24/7 breakdown cover.

Vehicle needs in one package

Standard inclusions like servicing, maintenance, and 24/7 breakdown cover.

Vehicle needs in one package

Standard inclusions like servicing, maintenance, and 24/7 breakdown cover.

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What's available with Northgate's fleet management services?

Workshop

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Communication

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Assurance

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Support

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Add-ons (available at an additional cost)

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Northgate Vehicle Hire

Specification

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Find out how much this will cost.

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How it works

  1. 1

    When an incident occurs the driver calls the 24/7/365 helpline.

  2. 2

    A dedicated incident coordinator will answer the call and capture all details of the incident.

  3. 3

    Depending on the assessment outcome, the driver will either be advised to take the vehicle to the nearest branch, or both the vehicle and driver will be recovered.

  4. 4

    A replacement vehicle will then be provided either at the branch or by delivery to a location of the customers’ choosing.

  5. 5

    Meanwhile, the damaged vehicle will be repaired through our repair network. Customers will be kept up to date of the repair at every step.

  6. 6

    We will also manage the claims process on behalf of the customer by dealing with their insurer directly and any third parties to recover any loss of earnings.

  7. 7

    Then when the vehicle is fixed the customer can either collect it or have it delivered.

  8. 8

    Once the claim has been settled the customer will then be sent an invoice for any costs due by them, with all other costs being settled with their insurer or third parties directly.

Find out how much this will cost.

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